Friday, March 5, 2021

Week Three (1st-5th March): Ignore the Jargon

Monday

The start of a new month and the slew of jobs that come with it (usually revolving around monthly reporting) meant Monday was a day for getting on with "the day job" so there was more time clear later in the week for Catalyst work.

Tuesday

Thankfully, the Tuesday WAO session was partially set aside for catching up a little and checking where everyone was at.  We were able to get a better handle on personas and feel a bit more "caught up" now after missing this in our Discovery Phase.

Following that we looked at Systems Ecosystems, using a very busy Miro board with many post-it notes, arrows and cursors flying about from all of the charities in our cohort.  Being able to show what we use and what we use them for highlights a few duplicates we already knew about (due to different pieces of software sometimes being better suited to different tasks or users) but always worth keeping tabs on this sort of thing so as not to reinvent the wheel (or not using three different programs to reinvent it!)

Wednesday

I think our Systems Ecosystem is finished, even if at times it feels a little like this:


But really, it's more like this:

Mapping Out Our System Ecosystem by Visual Thinkery is licenced under CC-BY-ND

Ours is certainly making full use of coloured arrows and post it notes.

On a side note, our trial of Trello has gone down well with our team of Social Media advisers, so we already have one "quick win" from the Catalyst Project that we've been able to put into action within the first three weeks.  This doesn't tie directly into the redevelopment of CABmoney, but just goes to show where the tools and methodologies can be used elsewhere across our organisation.

Thursday

Thursday's tech session was all about Agile Development, a phrase I'd heard bandied around before when Citizens Advice built their latest database system.  I hadn't quite got a handle on it (only a rough idea), but now I have a list of new buzzwords to use the next time I do a standup before breaking an epic into timeboxed sprints.

Then we talked about not alienating people with jargon, so maybe just ignore that last sentence!

Into Office Hours shortly afterwards, to get a bit more confirmation over those troublesome personas.  I think we're nearly there and with a couple more to add next week, they should be ready to share on the blog next week.

Friday

The end of another busy week!  Finalised the slides for our internal consultation on CABmoney (more on that next week) and sorted out a running order for it (hopefully I'm overestimating the time at two hours).  Fingers crossed the tech (including my internet connection) holds up as I've set up a Google Form that links to Google Data Studio to "hopefully" create a live Ideas Prioritisation map.

If it all works, I'll share how I put it together on the blog next week.

If it doesn't, we'll be back to pen and paper!